FAQs

Q: What am I actually buying when I purchase from Zeroitems?
A: You are buying a unique conceptual experience—a celebration of nothingness, minimalism, and imagination. Our products symbolize space, potential, and artistic expression rather than tangible physical goods.

Q: Are Zeroitems products physical or digital?
A: Most products are digital or intangible concepts. If we offer any physical items, they will be clearly indicated in the product description.

Q: Can I return or get a refund for my purchase?
A: Due to the conceptual nature of our products, all sales are final. We do not offer refunds or returns. Please review your order carefully before purchasing.

Q: How will I receive my product?
A: Digital products or conceptual experiences are delivered instantly or within one business day via email or your Zeroitems account.

Q: I made a mistake with my order. What should I do?
A: Please contact us promptly at contactzeroitems@gmail.com. While refunds are unavailable, we’re here to answer your questions and assist where possible.

Q: Do you ship physical products internationally?
A: If we offer physical products in the future, shipping details will be provided. Customers are responsible for any customs duties or taxes upon import.

Q: How can I contact Zeroitems for support?
A: You can reach us anytime at contactzeroitems@gmail.com or via WhatsApp at +1 443-300-4082. We aim to respond within 24–48 business hours.